Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your information.

Last Updated: November 3, 2025

At Eazydrivez, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our vehicle rental services.

📋Information We Collect

When you use Eazydrivez services, we collect information necessary to provide our vehicle rental services, including:

  • Personal identification information (Name, Address, Phone Number)
  • Government issued identification documents (Driving License, Aadhar Card, Voter ID)
  • Employment or educational institution details for verification
  • Vehicle usage and GPS tracking data for security purposes
  • Payment and transaction information

🎯How We Use Your Information

We use the collected information for the following purposes:

  • To verify your identity and eligibility for vehicle rental
  • To process bookings and payments
  • To track vehicles for security and safety purposes
  • To provide customer support and roadside assistance
  • To communicate important updates about your booking
  • To comply with legal and regulatory requirements

Document Verification

For pre-verification of documents, customers can email their Driving License, Aadhar Card copy, or other valid ID along with a live photo to support@eazydrivez.com. These documents are used solely for verification purposes and are handled with strict confidentiality.

📍GPS Tracking

All vehicles registered with Eazydrivez may be continuously tracked using GPS for security reasons and for reasons deemed fit and proper by Eazydrivez. This tracking helps ensure vehicle safety and assists in providing roadside assistance when needed.

🔒Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

🤝Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • When required by law or legal process
  • To protect our rights, property, or safety
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • In case of business transfer or merger

⏱️Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Document copies and verification data are retained as per regulatory requirements.

⚖️Your Rights

You have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Withdraw consent where applicable

📞Contact Information

For any privacy-related queries or concerns, please contact us at:

📍

Address

B-15 ID Market Nayapalli, in front of Saraswati Shishu Vidya Mandir, Beside Saura Shakti Enterprises Pvt. Ltd., ,
Bhubaneswar, Odisha 751015

🔄Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

By using Eazydrivez services, you consent to the collection and use of information in accordance with this Privacy Policy.